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Learning and Development Trainer in Houston, TX at ACCC Insurance Company

Date Posted: 5/2/2019

Job Snapshot

Job Description

ACCC Insurance Company is seeking a creative individual for a Learning and Development Trainer with the willingness to teach basic and advanced skills to our employees. An individual who is a self-starter and team player with the ability to quickly learn. 

The Learning and Development Trainer will be responsible for, but not limited to, the following;

  • Facilitate and lead training classes using a variety of delivery methods.  Trainings include new hire training, power training sessions, on-the-job training, and side by side coaching
  • Facilitate training sessions to instruct employees on various topics that result in increased productivity and meet all regulatory requirements
  • Serves as a back-up or co-facilitator to other instructors for programs which are not normal responsibility
  • Assists in developing curriculum, agendas, materials, and assessments for training courses as needed
  • Reports on progress of employees under guidance during training periods (30/60/90 days)
  • Assists employees with problems concerning "how to" perform specific tasks related to their positions
  • Ability to manage time well and work on multiple tasks as part of larger project teams
  • Works with SME to create eLearning materials/quiz questions as needed
  • Maintain subject matter expertise of all areas and remain up-to-date on technology and methods of teaching with technology
  • Distribute training materials such as participant and facilitator guides, handouts, evaluation forms, and visual aids; updates and delivers presentations; sets up audiovisual equipment eLearning
  • Able to travel
  • Comply with ACCC Values
  • Meet all required standards of confidentiality
  • Performs other duties as assigned
  • Complete the ACCC trainer professional development program


Job Requirements

To qualify, candidates must meet the following skill sets:

  • Experience of Insurance Knowledge
  • Good practical experience with learning management software, MS office and databases
  • Excellent knowledge of traditional and modern training methods, tools and techniques
  • Good ability to present complex information to a variety of audiences/departments
  • Strong decision making and organizational skills
  • Strong written and verbal communication skills are essential
  • Must have excellent presentation skills
  • Strong facilitation and development skills preferred
  • Coaching and mentoring background preferred
  • Must be organized and detailed oriented
  • Strong presentation skills
  • Interpersonal skills
  • Team building skills
  • Communication skills
  • Proficient use of technology
  • Relationship building
  • Bilingual is a plus
  • Non-standard insurance experience is a plus
  • Claims adjusting experience is a plus
  • Call center experience is a plus




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