This site uses cookies. To find out more, see our Cookies Policy

Assistant Claims Manager in Houston, TX at ACCC Insurance Company

Date Posted: 1/8/2019

Job Snapshot

  • Employee Type:
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

ACCC is seeking an experienced Auto Insurance Assistant Claims Manager for the Claims department. The auto insurance, liability, Assistant Claims Manager is responsible for the management, training, and evaluation of in-house liability, property damage, and bodily injury claim staff.

As a member of the management team, the Assistant Claims Manager represents the company in areas within the scope of the position. This position will report to the Claims Manager.

Core Responsibilities of the Assistant Claims Manager include:

  • Determines work procedures, prepares work schedules, and expedites workflow.
  • Must be proficient and experienced in material damage, strong liability, and coverage.
  • Knowledgeable on state and public legal matters as it applies to the automobile insurance industry.
  • Mentoring, training, and excellent leadership skills are required.
  • Must be willing to lead in a professional manner.
  • Must possess a Texas Property & Casualty License.
  • Performs audit control and employee evaluation to insure compliance with ACCC standards.
  • Strong analytical and organizational skills required.
  • Experience with performance metrics and contribute to management teams to help develop quality metrics.
  • Work across all departments to provide the best possible customer service to our insured's, claimants, agents, and employees.
  • Responsible for the direct supervision of Claims Supervisors.
  • Proficient computer skills in traditional formats such as Microsoft Office Products.
  • Adheres to and ensures compliance with all ACCC policies and procedures.
  • Ability to supervise and proactive management of large claims office.
  • Responsible for all matters including decisions regarding claims handling for Material, Property Damage, Bodily Injury, Litigation, and all related activities.

Communicates all personnel matters within the Claims Department including staffing, performance, scheduling, disciplinary, and termination decisions.


Job Requirements

To qualify, candidates must meet the following skill-sets:

  • Bachelor's Degree from a four-year college or university and 5 or more years of related experience OR a combination of both. 3-5 years minimum
  • Property Damage and Bodily Injury claims experience required. Litigation claims experience preferred.
  • Non Standard auto insurance experience preferred.
  • Property & Casualty License required.
  • Bilingual preferred but not required.
  • Must be professional, react well under pressure.
  • Ability to lead and instill teamwork and cohesiveness.
  • Must have management experience and ability to manage a large claims operation with 40-50 people.




  1. Claims Examiner Jobs
  2. Claims Manager Jobs